PLEASE NOTE: The shipping of physical orders (including retail, wholesale and distributor orders) will be temporarily unavailable as of this Thursday, 21st February (AEST). Any orders received during this time will be processed and shipped the following week, beginning Monday, 4th March. We apologise for any inconvenience this may cause and thank you for your patience. Dismiss

Tag Archives: faq

FAQ Post #4 – My pattern pieces are tiny! How do I print them correctly?

Frequently Asked Questions Post #4 - Andrie Designs

Hi! Since 2016, I have been offering a ‘large print’ option with most of my patterns which basically means there’s a second PDF included whereby the pattern pieces are formatted to print on a larger sized piece of paper such as A3, A2 or in a couple of cases, A1. For those in the US […]

FAQ Post #3 – My pattern won’t print! Help!

Frequently Asked Questions Post #3 - Andrie Designs

Have you received your pattern file and opened it, but it just won’t print? Not to worry! Try the following steps to fix this problem – Step 1: First, ensure that you have downloaded the PDF pattern file to your desktop computer or laptop, NOT your tablet or smart phone. Step 2: Open the file […]

FAQ Post #1 – How do I download my pattern files?

Frequently Asked Questions Post #1 - Andrie Designs

Welcome! If you haven’t received your purchase confirmation email, please follow the steps below to download your pattern files – Step 1: Check your junk or spam folder for the email confirming your purchase (it will also contain links to the pattern files you purchased). Step 2: If the email isn’t in your junk or […]